Jakob Schneider is partner and creative director at KD1 design agency, co-founder of More than Metrics and Smaply, designer and editor of This is Service Design Doing and This is Service Design Thinking.

Satoh Taku is a Japanese graphic designer born in Tokyo. He graduated in 1979 from Tokyo National University of Fine Arts and Music (currently Tokyo University of the Arts) in the Department of Design. He completed his master’s degree in 1981. In 1984 founded Taku Satoh Design Office after working at Dentsu Inc. His work in graphic design includes “Pleats Please Issey Miyake” and the logos of the 21st Century Museum of Contemporary Art, Kanazawa and the National Museum of …

She studied film theory at the Korea National University of Arts and Southeast Asian studies at the National University of Singapore. Her translated works include The Brown History of the World , Selling Poverty , and Beauty Is a Wound , among others.

After graduating from Hongik University’s Visual Design Department and KAIST’s MBA program, she worked as a designer in various organizations. She works as a freelance designer and participates in open design projects such as the Open Design Salon at Creative Commons Korea.

Chris Ro is a graphic designer based in Seoul, South Korea working on projects spanning both the cultural and commercial sector. Originally educated at UC Berkeley and the Rhode Island School of Design, the thinking behind Chris’ work connects a diverse range of concepts spanning architecture, graphic design, typography, motion, photography and form making. His work has been honored by the New York Type Directors Club, Tokyo Type Directors Club, Art Directors Club Global, Communication Arts …

Interviewer and author. He began his career as an interviewer when he attended a seminar by Japanese intellectual Tachibana Takashi while a student at the University of Tokyo. After working in the office of copywriter Shigesato Itoi, he went out on his own. He has been a professional interviewer for 20 years and has interviewed and organized the stories of more than 1,000 people.

A full professor in the Design Management program of the Department of Design Engineering at Chosun University. He graduated from the Department of Business Administration at Chonbuk National University, where he also earned a master’s degree in Design Management and a Ph.D. in Business Administration. He previously served as a senior researcher at the IBRD Design Development Research Institute and the Design Strategy Development Team at R&C KOREA. Actively engaged in various academic …

An invited artist and judge for the Korea Calligraphy Grand Exhibition, recognized as Korea’s Outstanding New Intellectual for pioneering and promoting calligraphy education programs. Held solo exhibitions in 2015 at the Museo Nacional de Arte Decorativo and the Cultural Center of the Korean Embassy in Argentina, where two works, “Life” and “Ten Symbols of Longevity”, are now part of the permanent collection. Former director of the Pilmuk Calligraphy Research Institute, …

Kristel Van Ael is a business partner at Namahn, a humanity-centred design agency based in Brussels. She is the lead author of the Service Design (servicedesigntoolkit.org) and Systemic Design (systemicdesigntoolkit.org) toolkits. Kristel is also co-teacher in product-service-system design and lead teacher in systemic design at the University of Antwerp (Faculty of Design Sciences).

Christopher Wolfgang John Alexander (1936–2022) was an Austrian-born British-American architect and design theorist. He was an emeritus professor at the University of California, Berkeley. His theories about the nature of human-centered design have affected fields beyond architecture, including urban design, software, and sociology. Alexander designed and personally built over 100 buildings, both as an architect and a general contractor. Alexander is best known for his 1977 book A Pattern …

She completed her doctorate in education at the University of Cambridge. She is currently a researcher at the Institute of Social Education, Korea University Continuing Education Center, where she develops programs for teachers.

Lee Won-sik is a brand manager at POSCO E&C. He is currently working as a brand manager at POSCO E&C after working at Interbrand, the world’s largest brand consulting firm. He has been consulting on strategic development and utilization of design and brand for various companies such as Morgan Stanley, Samsung Tesco, and Amorepacific. He is a member of the project planning team for the knowledge service sector of the Ministry of Knowledge Economy’s Industrial Source …